We got answers
Everything you need to know about Jooice
1. Getting Started:
What is Jooice?
Jooice is a platform that helps businesses manage listings, reviews and social content in one simple workspace.
Do I need technical skills to use Jooice?
No. Jooice is built to be intuitive and easy to use, even for small teams and local businesses.
How do I create an account?
You can sign up in a few minutes. Just enter your basic details and connect your business profiles.
Can I use Jooice with multiple locations?
Yes. You can manage information, reviews and social content for all your locations from one dashboard.
Is there a free trial?
Yes. You can start for free and explore the main features before choosing a plan.
2. Listings & Business Information
Can I update all my listings from one place?
Yes. With Jooice you can edit your hours, address, services and business details from one dashboard and publish the changes everywhere in one click.
Does AI really help with my listings?
Yes. AI highlights inconsistent info, suggests updates and helps you keep your details aligned across all connected platforms.
Which platforms does Jooice support?
Depending on your plan, Jooice can sync your information across Google, social platforms, directories, maps, industry aggregators and voice assistants, reaching up to 28 publishers.
Is Jooice suitable for small businesses and freelancers?
Absolutely. Jooice is built for businesses that want accurate, consistent listings without complexity or extra tools.
Can I manage multiple locations?
Yes. You can add more locations, update them individually and keep each listing aligned with the correct details.
Will my business appear on voice assistants too?
Yes. Jooice helps your business show up on Google Assistant, Siri, Alexa, Cortana and Bixby by keeping your information accurate and synced across all connected channels.
Do I need any extra software to use Jooice?
No. Everything you need is included, from editing and publishing to insights and AI support.
3. Reviews & Reputation
Can I manage reviews from different platforms in one place?
Yes. Jooice pulls reviews from the most important publishers so you can read and manage everything from a single dashboard.
How does AI help with review responses?
AI suggests replies that match your tone and helps you answer faster. With the Pro plan, you can also enable automatic responses for new reviews.
Can I request new reviews from customers?
Yes. With the Pro plan you can send review requests and use a gating system to guide customers through the right flow.
Is Jooice suitable for small businesses and freelancers?
Absolutely. Jooice is designed for micro businesses that want simple, reliable review management without complexity.
Can I manage multiple locations?
Yes. You can manage reviews for all your business locations from the same workspace and keep every profile consistent.
Do I need extra software to use Jooice?
No. Everything you need is included, from review management to AI responses and performance insights.
4. Social Hub & content
Can I schedule posts for multiple platforms at once?
Yes. You can plan and publish your content across up to ten social platforms from one dashboard, including posts, reels and stories.
How does AI help with content creation?
AI helps you generate captions, ideas, hashtags and images that match your brand voice and audience. It also adapts your content for each platform and saves you time when creating posts.
Is Jooice suitable for small teams or freelancers?
Absolutely. Jooice is designed for businesses and teams who want powerful features without complexity. You can manage multiple brands and profiles from a simple, intuitive workspace.
Can I track performance and engagement?
Yes. Jooice gives you clear insights into how your content performs so you can see what works, improve future posts and understand your audience better.
Do I need any additional software to use Jooice?
No. Everything you need is built in, including AI tools, scheduling, publishing, media management and connections with Canva, Google Drive, Dropbox and OneDrive.
5. AI Agent
What can the Jooice AI Agent do?
It helps you create content, generate full editorial calendars and schedule posts automatically across your social channels.
Can it plan a full calendar for me?
Yes. Give your AI Agent a topic, goal or posting frequency and it creates a complete content calendar without planning posts one by one.
Does the AI Agent schedule posts automatically?
Yes. Once your calendar is ready, the AI Agent can schedule all posts across your platforms. You can review and adjust before publishing.
Is my data safe when using the AI Agent?
Yes. Your data stays within your Jooice workspace and is not used to train external models. The AI Agent only uses your information to improve your experience inside the platform.
How is this different from generic AI tools?
Generic AI tools create ideas in isolation. The Jooice AI Agent works inside your workspace, connected to your listings, reviews and social channels, so its content is relevant, consistent and ready to publish.
6. Billing & Plans
What plans does Jooice offer?
Jooice provides different plans based on your needs, including features for listings, reviews, social content and AI assistance.
Can I change my plan later?
Yes. You can upgrade or downgrade your plan at any time.
How does billing work?
You can choose monthly or annual billing. Payments are processed securely.
Do I need a credit card to start the free trial?
Depending on your region, a payment method may be required to activate the trial.
What happens if I cancel my subscription?
Your account stays active until the end of your billing period and your data remains secure.
7. Privacy & Security
Is my business data safe in Jooice?
Yes. Your data stays within your workspace and is never used to train external models.
Does Jooice share my data with third parties?
No. Jooice strictly protects your information and only uses it to provide platform functionality.
Does the AI Agent access my customer data?
It only uses the information inside your Jooice workspace to deliver accurate suggestions.
How is my login information protected?
Your account is secured with industry-standard encryption and authentication.
Can I delete my data at any time?
Yes. You can request data deletion directly from your account or by contacting support.
8. Support & Troubleshooting
How do I contact support?
You can reach our support team via email or through the Help Center.
Is there a Help Center with guides?
Yes. You can find step by step guides, articles and tutorials directly in the Help Center.
How do I report an issue with a listing or connection?
You can submit a request through support and our team will help you resolve it.
What if a platform connection breaks?
Jooice guides you through reconnecting accounts quickly and safely.
Does Jooice offer onboarding assistance?
Yes. Depending on your plan, you may receive onboarding support or personalized guidance.
Still need help?
If you can’t find what you’re looking for, our team is here to support you.